Bitso stands as one of Latin America’s most influential cryptocurrency exchanges, offering a secure and compliant platform for users across multiple countries. Since its founding in 2014, Bitso has grown to serve over 8 million users globally, supporting more than 50 cryptocurrencies and facilitating billions in international transfers. With regulatory licenses in Mexico, Brazil, Argentina, and under the Gibraltar Financial Services Commission (GFSC), Bitso continues to push the adoption of digital assets across LATAM.
This comprehensive guide explores Bitso’s features, fees, security, supported currencies, and user experience—helping you decide if it’s the right platform for your crypto journey.
What Is Bitso?
BITSO SAPI de CV is a Mexico-based cryptocurrency exchange founded in January 2014 by Ben Peters, Daniel Vogel, and Pablo Gonzalez. Under the leadership of CEO Daniel Vogel, Bitso has emerged as a regional leader in crypto innovation and financial inclusion.
The exchange operates under strict regulatory oversight, holding licenses from key jurisdictions including Mexico’s CNBV, Brazil’s BACEN, and the Gibraltar Financial Services Commission (GFSC)—making it the first Latin American crypto firm licensed under GFSC’s Distributed Ledger Technology (DLT) framework.
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Key Features of Bitso
Bitso combines ease of use with advanced trading tools and real-world utility through integrated financial products. Here are its standout offerings:
- 8 million+ users worldwide
- 1,700+ corporate clients
- Support for 50+ cryptocurrencies
- Multi-currency trading pairs (MXN, BRL, ARS, COP, USD)
- Earnings program with yields up to 18.2% APY
- Bitso Card: A crypto-linked debit card (available in Mexico)
- Alpha Pro trading platform with TradingView integration
- 24/7 live chat support
Bitso's mission is clear: to bring cryptocurrencies into mainstream use across Latin America by offering a compliant, intuitive, and secure platform.
Supported Cryptocurrencies
Bitso lists over 50 major cryptocurrencies, categorized into:
- Stablecoins: USDT, USDC, DAI
- Smart Contract Platforms: ETH, ADA, DOT
- Web3 & Gaming Tokens: APE, GALA, LINK
- Proof-of-Stake & Earnings Assets: ATOM, SOL
Popular coins like Bitcoin (BTC), Ethereum (ETH), Cardano (ADA), and Shiba Inu (SHIB) are all available for spot trading.
Trading Fees and User Levels
Bitso uses a tiered fee structure based on 30-day trading volume. Fees vary by base currency market. Below is an overview of the USD (USDC) market:
| Trading Volume (USD) | Maker Fee | Taker Fee |
|---|---|---|
| < $1,000 | 0.250% | 0.300% |
| $1,000 – $5,000 | 0.210% | 0.260% |
| $5,000 – $10,000 | 0.180% | 0.220% |
| > $30M | 0.040% | 0.050% |
Other markets like BTC, MXN, BRL, ARS, and COP also have volume-based tiers with competitive rates. Notably:
- BTC Market: Makers start at 0.05%
- MXN Market: Takers range from 0.13% to 0.65%
Crypto deposits are free. Fiat deposits via local methods (e.g., SPEI, PIX) carry no fees. Withdrawal costs depend on network congestion and asset type.
Spot Trading Only – No Futures or Margin
Unlike global platforms such as Binance or OKX, Bitso does not offer futures contracts or leveraged trading. The exchange focuses exclusively on spot trading, which benefits beginners seeking simplicity and reduced risk.
While this limits advanced traders, it aligns with Bitso’s goal of promoting safe and accessible crypto adoption in emerging markets.
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How to Sign Up on Bitso
Creating a Bitso account is straightforward:
- Visit the official website and click “Start Now”
- Enter your name, email, and create a password
- Verify your email via confirmation link
- Confirm your phone number with SMS code
Complete KYC by uploading:
- Government-issued ID (passport or driver’s license)
- Proof of address (utility bill or bank statement)
Once verified, you can deposit funds and begin trading immediately.
Mobile Apps: Bitso & Bitso Alpha
Bitso offers two mobile applications:
- Bitso App: Ideal for beginners—simple buy/sell interface with wallet functionality
- Bitso Alpha: Designed for active traders—featuring advanced order types (limit, stop-loss), real-time charts powered by TradingView, and deep liquidity
Both apps are available on:
- Android (Google Play)
- iOS (App Store)
These apps support biometric login, transaction history tracking, and instant notifications.
Security Measures
Security is a top priority at Bitso. The platform employs:
- Two-Factor Authentication (2FA)
- Multi-signature wallets
- Proof of Reserve audits
- Insurance coverage by Coincover for digital assets
- Cold storage for the majority of user funds
To date, Bitso has no confirmed history of security breaches, reinforcing its reputation as a trusted exchange in Latin America.
Deposit & Withdrawal Options
Bitso supports both crypto and fiat transactions across multiple currencies:
| Currency | Deposit Methods | Withdrawal Methods |
|---|---|---|
| Mexican Peso (MXN) | SPEI bank transfer | SPEI, debit card, mobile transfer |
| Brazilian Real (BRL) | PIX, TED | PIX, TED |
| Argentine Peso (ARS) | COELSA | COELSA |
| Colombian Peso (COP) | Bank transfer | Bank transfer |
| USDC/USD | Crypto transfer | Crypto withdrawal |
The Bitso Transfer service enables fee-free transfers between users within the ecosystem.
Earnings Program: Earn Passive Income
Bitso’s Earnings service allows users to earn yields on select cryptocurrencies including:
- USDT
- USDC
- ETH
- ATOM
- ADA
- DOT
- SOL
With annual yields reaching up to 18.2%, this program offers a simple way to grow your holdings without active trading—all with no activation fees.
Availability & Restricted Countries
Although Bitso serves users globally, it complies with international regulations and restricts access in several jurisdictions. Notably:
❌ Not supported: United States, China, Iran, Russia, Venezuela, North Korea, Syria
✅ Fully supported: Mexico, Brazil, Argentina, Colombia
Always check local regulations before signing up.
Customer Support
Support options are limited but functional:
- 24/7 live chat
- Ticket submission system
Notably absent: public email address or physical office location—common drawbacks for regional exchanges.
User feedback on platforms like Trustpilot reflects mixed experiences, with some citing delays in verification processes.
How Bitso Compares to Other Exchanges
| Feature | Bitso | Binance | KuCoin |
|---|---|---|---|
| Assets Listed | 50+ | 400+ | 700+ |
| Max Leverage | 1:1 | 1:125 | 1:100 |
| Futures Trading | No | Yes | Yes |
| Staking | Yes | Yes | Yes |
| KYC Required | Yes | Yes | Yes |
| Fiat Support | Yes (LATAM) | Yes | Limited |
| Mobile App | Yes | Yes | Yes |
While Bitso lags behind in asset variety and derivatives, it excels in localized services and regulatory compliance in Latin America.
Frequently Asked Questions (FAQ)
Q: Is Bitso available in the United States?
A: No. U.S. residents cannot use Bitso due to regulatory restrictions.
Q: Does Bitso offer a crypto debit card?
A: Yes—but only for users in Mexico. The Bitso Card lets you spend crypto balances at merchants worldwide.
Q: Are there any deposit fees on Bitso?
A: No. Crypto and fiat deposits are free across all supported methods.
Q: Can I trade futures on Bitso?
A: No. Bitso only supports spot trading; futures and margin trading are not offered.
Q: How safe is my money on Bitso?
A: Very safe. Funds are protected via multi-sig wallets, insurance through Coincover, and cold storage protocols.
Q: Does Bitso have staking?
A: Yes. Through the Earnings program, you can stake assets like ETH, ATOM, and USDT to earn passive income.
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By focusing on accessibility, compliance, and regional needs, Bitso remains a top choice for Latin American investors entering the world of digital assets.