Cryptocurrency exchanges are increasingly prioritizing security, transparency, and regulatory compliance to protect users and meet global standards. In line with this trend, KuCoin has implemented a mandatory Know Your Customer (KYC) verification program for all users. Effective July 15, this initiative ensures that every individual accessing the platform complies with identity verification protocols, reinforcing trust and safety across its ecosystem.
This update marks a pivotal step in KuCoin’s ongoing commitment to building a secure, compliant, and user-focused trading environment. Whether you're a new or existing user, understanding the KYC process is essential to maintaining full access to the platform’s features and services.
Why KYC Matters
KYC — short for Know Your Customer — is a standard procedure used by financial platforms to verify the identity of their users. It involves submitting official identification documents and personal information to confirm that users are who they claim to be. This process helps prevent fraud, money laundering, and other illicit activities.
On KuCoin, completing KYC not only aligns with international regulatory requirements but also enhances account security and unlocks advanced platform functionalities. From higher withdrawal limits to broader trading capabilities, verified users benefit from a more robust and stable experience.
👉 Discover how secure identity verification can enhance your trading experience
Who Needs to Complete KYC?
All users registering on KuCoin on or after July 15 must complete KYC verification during the sign-up process. Without verification, access to key services will be restricted.
If you joined before July 15 and have not yet completed KYC, your account functionality will be gradually limited. Specifically:
- You can still withdraw funds at any time.
- You can perform Spot trading sell orders, Futures trading deleveraging, and Margin trading deleveraging.
- You can redeem assets from KuCoin Earn and ETF products.
- However, deposit services are no longer available for unverified accounts.
To maintain full functionality and enjoy uninterrupted access to all features, it is strongly recommended that existing users complete KYC as soon as possible.
How to Complete KYC Verification on KuCoin
KuCoin’s KYC process consists of three progressive levels, each unlocking greater privileges and higher withdrawal limits. Here's a step-by-step guide to help you complete the verification smoothly.
Step 1: Access Identity Verification
Log in to your KuCoin account and navigate to your profile section. Click on “Identity Verification” to begin the process.
Select “Individual Verification” and click the “Verify” button to proceed.
Level 1: Provide Personal Information
At this stage, you’ll need to submit basic personal details, including:
- Full legal name
- Date of birth
- Residential address
- Country or region of residence
Ensure that all information matches exactly with your government-issued ID. Select the correct country and document type before entering your data.
Once completed, click “Verify” to move to the next level.
Level 2: Upload Identification Documents
This step requires you to submit clear images of your official ID. Accepted documents include:
- Passport
- National ID card
- Driver’s license
You can either:
- Use your device’s camera to take real-time photos of your ID (front and back), or
- Upload pre-saved images from your device
Make sure the uploaded documents meet the following criteria:
- Clear, well-lit, and not blurry
- No glare or reflections on the ID surface
- No part of the document is cropped or obscured
- ID is not damaged or expired
Level 3: Complete Face Verification
The final step involves live face verification to confirm your identity matches the submitted documents.
You’ll be prompted to allow camera access. Follow the on-screen instructions to take a selfie while holding your ID in front of your face. Alternatively, you may upload a photo if camera access isn’t available.
Tips for success:
- Remove hats, sunglasses, or face coverings
- Ensure good lighting
- Keep your face centered and clearly visible
Once submitted, the system will review your information. Verification typically takes just a few minutes, though it may take longer during peak times.
Completing all three levels grants you access to the highest withdrawal limits and full platform functionality, including deposits, advanced trading tools, staking, and more.
👉 Learn how top-tier verification boosts trading security and access
Frequently Asked Questions (FAQ)
Q: Is KYC mandatory for all KuCoin users?
A: Yes. All new users registering on or after July 15 must complete KYC. Existing users are strongly encouraged to verify their accounts to avoid service limitations.
Q: Can I still withdraw funds without completing KYC?
A: Yes. Unverified users retain the ability to withdraw their funds at any time.
Q: What happens if I don’t complete KYC?
A: You’ll lose access to deposit functions and certain trading features. Over time, unverified accounts may face further restrictions.
Q: Which documents are accepted for verification?
A: KuCoin accepts passports, national ID cards, and driver’s licenses. Ensure they are valid and unaltered.
Q: How long does the KYC process take?
A: Most verifications are completed within minutes. Delays may occur if documents are unclear or require manual review.
Q: Is my personal information safe during KYC?
A: Yes. KuCoin uses advanced encryption and data protection protocols to safeguard user information in compliance with global privacy standards.
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Final Thoughts
KuCoin’s updated Customer Identification and Verification Program reflects the evolving landscape of digital asset platforms — one where security, compliance, and user trust go hand in hand. By completing KYC, users not only comply with global regulations but also gain access to a safer, more feature-rich trading experience.
Whether you're new to the platform or a long-time user, taking a few minutes to verify your identity ensures uninterrupted access and peace of mind. Stay ahead, stay secure, and make the most of what a modern crypto exchange has to offer.