Depositing New Taiwan Dollar (TWD) into your XREX exchange account is a straightforward process, provided you follow the correct steps and comply with verification and security requirements. This guide walks you through the complete TWD deposit workflow, essential reminders, compliance rules, and frequently asked questions to ensure a smooth and secure experience.
Whether you're new to cryptocurrency trading or expanding your fiat on-ramp options, understanding how to efficiently fund your XREX wallet in TWD is crucial. We’ll cover everything from identity verification to bank transfer limitations—all while maintaining clarity and precision for optimal user experience.
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Step-by-Step Guide: Deposit TWD to Your XREX Wallet
Before initiating any deposit, ensure that you’ve completed identity verification and enabled two-factor authentication (2FA) on your XREX account. These are mandatory security measures to protect your assets and comply with regulatory standards.
Follow these steps to deposit TWD:
- Log in to your XREX account
From the homepage, click on "Deposit", or navigate to the Wallet section and select Deposit. - Select TWD as your currency
Choose New Taiwan Dollar (TWD) from the list of available fiat currencies. - Manage your custodial bank (if needed)
If you wish to switch your designated custodial bank, click the pencil icon at the top of the page to edit. Before making changes, review our detailed article: What Is a Custodial Bank? Choose or add a verified TWD bank account
- If you already have a pre-approved TWD bank account linked, select it and proceed to Next.
- If not, follow this guide to add one: How to Add a TWD Bank Account
- Initiate the bank transfer
Use the provided banking details to complete your transfer via ATM or online banking. Be mindful of your custodial bank’s single-transaction and daily limits. Exceeding these thresholds may result in full refund processing with applicable fees deducted. - Wait for confirmation
Once the transfer is successfully processed and verified, the funds will be credited directly to your XREX wallet. You’ll receive a notification upon completion.
🎉 Congratulations! You've successfully deposited TWD into your XREX account and are now ready to trade or convert assets.
Important Deposit Guidelines
To prevent failed transactions, delays, or penalties, please adhere to the following rules:
✅ Use Only Approved Methods
TWD deposits are accepted exclusively via ATM or internet banking transfers. Over-the-counter (branch) deposits and third-party payment platforms such as StreetPay, Taiwan Pay, or Line Pay are not supported and will be rejected.
✅ Personal Bank Accounts Only
Only bank accounts registered under your verified legal name can be used for deposits. Any transfer from an unlinked or third-party account will be canceled and refunded within 1–3 business days. Please note: a processing fee will be deducted from the refunded amount.
✅ Unique Deposit Account per User
Each user is assigned a unique deposit account number. Do not share your account details with others—doing so may lead to security risks or transaction rejection.
✅ Minimum & Maximum Limits
- The minimum deposit amount is TWD 1.
- There is no deposit fee charged by XREX for TWD inflows.
- However, always observe per-transaction, daily, annual, and custodial bank-specific limits. Transactions exceeding these caps will be fully refunded minus administrative fees.
✅ Special Note for Cooperative Bank Users
If you use Cooperative Bank for TWD deposits and initiate transfers via another bank’s ATM or eATM system, the receiving account might display an extra 3-digit suffix due to system formatting differences. This discrepancy can cause deposit failure.
💡 Recommendation: To avoid issues, use Cooperative Bank’s own online banking platform for seamless transfers.
Understanding Fiat Currency Trading Restrictions
For compliance with anti-money laundering (AML) and financial regulations, XREX enforces a 24-hour lockout rule on cross-fiat trading activities.
Here’s how it works:
- When you place a spot trading order or use the conversion feature with one fiat currency (e.g., TWD), trading and conversion functions for other fiat currencies (e.g., USD) will be temporarily disabled for 24 hours.
- This restriction applies regardless of whether the initial trade was executed or canceled.
- Importantly, deposit and withdrawal functions remain unaffected during this period.
Example Scenario:
- On August 3, 2025, at 15:30, you place a buy order for BTC using TWD.
- From that moment until August 4, 15:30, you cannot use USD for trading or conversions.
- Conversely, if you conduct a trade using USD, your TWD trading capabilities will be paused for 24 hours.
This policy ensures regulatory compliance while maintaining market integrity across multiple fiat gateways.
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Frequently Asked Questions (FAQ)
Q: Do I need to verify my identity before depositing TWD?
A: Yes. Identity verification is required before you can deposit fiat currency or perform any trading activity on XREX.
Q: Can I deposit TWD using Line Pay or other e-wallets?
A: No. XREX only accepts TWD deposits via ATM or internet banking from verified personal bank accounts. Third-party payment apps are not supported.
Q: What happens if I send money from an unverified bank account?
A: The deposit will be rejected. Funds will be refunded within 1–3 business days, but a handling fee will be deducted from the returned amount.
Q: Are there fees for depositing TWD?
A: XREX does not charge any fees for TWD deposits. However, exceeding custodial bank limits may trigger refund processing fees.
Q: Why did my deposit fail when using another bank’s ATM to send money to Cooperative Bank?
A: Some banks append additional digits when transferring to Cooperative Bank via ATM/eATM. To prevent errors, always use Cooperative Bank’s official online banking service.
Q: Can I still deposit or withdraw USD while my TWD trading is restricted?
A: Yes. The 24-hour restriction applies only to trading and conversion, not deposits or withdrawals. You can freely move funds in and out of your account.
Final Tips for Smooth Transactions
- Always double-check the recipient account number before confirming any transfer.
- Keep screenshots of transaction confirmations for reference.
- Enable push/email notifications in your XREX settings to stay updated on deposit status.
- Avoid peak banking hours if possible to reduce processing delays.
With proper preparation and awareness of platform policies, depositing TWD into XREX becomes a fast, secure, and reliable way to enter the digital asset ecosystem.
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