Managing deposits and withdrawals efficiently is essential for a seamless cryptocurrency trading experience on OKX. This comprehensive guide walks you through the secure, step-by-step processes for depositing and withdrawing funds using various methods — including fiat gateways, P2P trading, third-party payments, and on-chain transfers. Whether you're using the OKX web platform or mobile app, this guide ensures clarity, safety, and speed.
How to Withdraw from OKX
Withdrawing funds from OKX can be done in multiple ways depending on whether you're converting crypto to fiat or transferring digital assets to another wallet. Below are the most common withdrawal methods.
How to Sell Crypto via Cash Conversion (Fiat Payout)
Cash conversion allows you to instantly sell your crypto and receive fiat currency directly to your bank card.
Selling Crypto via Cash Conversion (Web)
- Log in to your OKX account and click [Buy Crypto] > [Express Buy].
- Select [Sell], then choose your desired cryptocurrency and fiat currency (e.g., USDT to EUR). Enter the amount and click [Sell USDT].
- Choose your payment method (e.g., Visa, Mastercard) and click [Next].
- Fill in your card details and click [Continue].
- Review the transaction details and confirm. Follow the payment platform’s verification steps. Once completed, you’ll be redirected back to OKX.
👉 Learn how to quickly convert crypto to cash with low fees.
Selling Crypto via Cash Conversion (App)
- Open the OKX app, tap the menu icon (top-left), then go to [Buy].
- Tap [Sell], select the crypto you want to sell, then choose [Select receive method].
- Enter your card details and tap [Continue].
- Confirm the payment details and complete the transaction. You’ll be redirected back to OKX upon success.
How to Sell Crypto via OKX P2P
Peer-to-peer (P2P) trading lets you sell crypto directly to buyers using preferred payment methods like bank transfers or digital wallets.
Selling Crypto via P2P (Web & App)
- Log in and navigate to [P2P Trading].
- Click [Sell], select your payout currency (e.g., PHP, USD), and choose the crypto to sell (e.g., USDT). Tap [Sell].
- Enter the amount of crypto to sell or the fiat amount you wish to receive. Tap [Sell USDT].
- Select your preferred payment method (e.g., GCash, bank transfer). Review trade details, complete 2FA verification, then tap [Sell].
- Wait for a buyer to make payment. You’ll receive a notification under [My Orders] once payment is initiated.
- Verify the payment has arrived in your account before releasing crypto. Never rely solely on payment screenshots from the buyer.
- Once confirmed, tap the order in the Pending section and select [Release Crypto].
Important: Always verify that the sender’s details match exactly with those shown on the platform before releasing funds.
How to Sell Crypto via Third-Party Payment Gateways
OKX partners with trusted third-party providers like Banxa for fast fiat conversions.
- Go to [Buy Crypto] > [Third-party Payment].
- Enter the amount of crypto you want to sell, scroll down, and select your preferred payment gateway. Click [Sell Now].
- Provide your card details and tap [Continue].
- Confirm the transaction and follow the gateway’s prompts. You’ll return to OKX once complete.
How to Withdraw Crypto from OKX
You can withdraw crypto either via on-chain transfer (to external wallets) or internal transfer (to other OKX users).
On-Chain Withdrawal (Web & App)
- Go to [Assets] > [Withdraw].
- Select the cryptocurrency and choose On-chain withdrawal.
Fill in:
- Recipient wallet address
- Network (e.g., ERC-20, TRC-20) — ensure it matches the receiving platform
- Withdrawal amount
- Review transaction fee and final received amount.
- Complete 2FA verification and click [Confirm].
Note: Some coins like XRP or XLM require a tag/memo field. Both address and tag must be correct — otherwise, funds may be lost.
Internal Transfer (Free & Instant)
- Choose Internal (Free) as the withdrawal method.
- Enter recipient’s phone number or email linked to OKX.
- Input amount and confirm.
- Complete 2FA verification.
Tip: You can cancel an internal transfer within 1 minute with no fees.
How to Deposit on OKX
Depositing funds is the first step toward active trading on OKX. You can deposit fiat or crypto using various fast and secure methods.
How to Buy Crypto with Credit/Debit Card
Via Web
- Log in and go to [Buy Crypto] > [Express Buy].
- Choose your fiat currency (e.g., USD) and desired crypto (e.g., BTC). Enter amount and click [Buy USDT].
- Select VISA/Mastercard, then [Next].
- Review order and confirm.
- You’ll be redirected to Banxa — enter card details and proceed.
- After payment, click [Return to OKX].
Via App
- Tap menu > [Buy].
- Select crypto and amount, then choose payment method.
- Confirm order and complete payment via Banxa.
- Wait for confirmation — funds appear in your wallet shortly.
👉 Start trading instantly with a simple card deposit.
How to Buy Crypto via OKX P2P
P2P lets you buy crypto directly from sellers using local payment methods.
Web & App Steps
- Go to [P2P Trading].
- Select crypto you want (e.g., USDT), choose a seller with preferred payment method (e.g., PayPal, bank transfer).
- Enter amount within order limits and click [Buy USDT with 0 fees].
- Review order — OKX holds the crypto in escrow until payment is confirmed.
- Click [I’ve paid] after sending money via selected method.
- Seller confirms receipt → crypto is released to your wallet.
Note: Use the built-in chat to communicate with sellers if needed.
How to Deposit Crypto from External Wallets
Web Steps
- Go to [Assets] > [Deposit].
- Select cryptocurrency (e.g., ETH) → system generates deposit address.
- Copy address or scan QR code from your external wallet.
- Ensure both sending and receiving networks match (e.g., ERC-20 to ERC-20).
App Steps
- Open app → tap [Deposit].
- Choose crypto and verify network compatibility.
- Copy address or scan QR code → complete transfer.
Critical:
- Never send BTC to an ETH address — funds will be lost.
- For tokens like XRP/XLM, include the correct memo/tag.
- Deposits below minimum amount won’t be credited.
Frequently Asked Questions (FAQ)
Why hasn’t my withdrawal arrived?
Possible reasons:
- Unconfirmed blockchain transaction: Wait for required confirmations; time varies by network.
- Pending status: High traffic may delay processing — OKX handles requests in order received.
- Incorrect or missing tag: Required for XRP, XLM, etc.
- Wrong network: Sending via OEC when recipient only supports ERC-20 causes failure.
- Gas fee too low: Higher fees speed up confirmation.
Contact support if unresolved after 1 hour.
Are deposit and withdrawal fees charged?
- Deposits: Always free on OKX.
- On-chain withdrawals: A network (gas) fee applies — paid to miners, not OKX.
- Internal transfers: Free and instant.
How is the withdrawal fee calculated?
Final received amount = Withdrawal amount – Network fee
The system auto-calculates fees before confirmation. You can adjust fees within allowed limits for faster processing.
Why hasn’t my deposit been credited?
Common causes:
- Blockchain confirmation delay
- Mismatched crypto or network
- Missing memo/tag
- Sending to smart contract addresses not supported
- Deposit below minimum threshold
- Multiple deposits in one transaction
Verify transaction hash on blockchain explorer if needed.
Why is my deposit locked?
Two main reasons:
- P2P T+N risk control: Assets from P2P purchases may be restricted for N days before withdrawal.
- Travel Rule verification: Users in regulated regions may need sender details (name, wallet type, country) for compliance.
Complete required steps to unlock.
How long does it take to receive fiat when selling crypto?
- Bank transfers: 1–3 business days
- Digital wallets: Within minutes
Processing time depends on the fiat merchant.
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👉 Maximize your trading potential with fast, secure deposits and withdrawals on OKX.